People who open their own dive center likely possess an abundance of desirable traits and skills. They're capable…
Jim Laube and Donna AskewJuly 11, 2021
Editor's note: Many believe that either you are born a salesperson, or you're not. In fact, selling is…
Tom GundrumJuly 10, 2021
If you've been in retailing or any service-based business for a while, you realize that you can control…
Barry ShusterJuly 8, 2021
Even in the rosiest of circumstances, it’s challenging to be a good leader. Throw in COVID-19, travel bans…
DCB StaffJuly 8, 2021
Mistakes are going to happen; they're a part of business. The most successful owners and managers help employees…
DCB StaffJuly 8, 2021
We know you've heard it before, but when was the last time you reminded your staff just how important each…
DCB StaffJuly 8, 2021
Who knows the nitty-gritty details of your dive store better than anyone? Your employees. The people who work the…
DCB StaffJuly 8, 2021
As we discussed a few weeks back, your customers’ experience is clearly the #1 driver of loyalty and…
DCB StaffJuly 8, 2021
Your dive store’s success is ultimately decided by the quality of the customer experience. Period. It's true, just…
DCB StaffJuly 8, 2021
