Management Archives - Dive Center Business

Management Management 101 Owner Life Owner Life

How to Turn a Good Dive Store into a Great Business

People who open their own dive center likely possess an abundance of desirable traits and skills. They're capable individuals who are naturally optimistic, creative, dedicated, highly motivated, action- oriented and are not afraid of hard work and long hours to…

Jim LaubeNovember 3, 2021

COVID Customer Service Emergencies/Disasters Management Travel

Dive Travel Takes on COVID-19

DEMA 2019. You remember that year, right? How energized were you about your business when you left the show? Whether you had been leading dive adventures to exotic destinations for years or were just booking your first foreign destinations, chances…

Donna AskewOctober 27, 2021

Dive Instruction Finance Financial Analysis Management Profit Tips

The Power in Just Knowing Two Numbers.

Of course you want your dive center to have success, with more sales and more profit. So can you answer these two questions? How many people call or come into your dive center to inquire about diving? How many of…

DCB StaffOctober 8, 2021

Communication Education Employee Development Leadership Management Management 101 Profit Tips Staff

How Mistakes Can IMPROVE Your Dive Center

Mistakes are going to happen; they're a part of business. The most successful owners and managers help employees learn from their mistakes. How you respond to mistakes determines if your team is going to learn from their mistakes or continue to repeat them. Follow these 3…

DCB StaffOctober 7, 2021

Customer Service 101 Management Management 101 Profit Tips

9 Points About Your Customers That Everyone on Your Staff Should Know

We know you've heard it before, but when was the last time you reminded your staff just how important each customer is? Our customer is the most important person in our business. Our customers are not dependent on us. We are dependent on them. Our customers are not an…

DCB StaffOctober 6, 2021

Dive Instruction Employment & Staffing Hiring Hiring Management Online Training Staff Staffing

Up and Running Hiring and Training (or Not) the New Instructor to Fit Into Your Dive Center

Your scuba course offerings are filling well. You and the rest of your instructional staff are teaching every weekend and some weeknights. You aren’t complaining, but lightening the teaching load on the existing staff would prevent the dreaded instructor burnout.…

Donna AskewAugust 23, 2021

Legal Management Owner Life Owner Life

How to Add Partners and Shareholders to Your Venture

“The time has come,” the Walrus said, “to talk of many things: of shoes — and ships — and sealing wax — of cabbages and kings….” As with the walrus in the classic Lewis Carroll poem, the time can come…

David T. Denney Esq.August 23, 2021

Employment Employment Law Hiring Hiring Management Staff

An Overview of the Requirements for Employee Background Checks That Comply With State and Federal Law

Employee background checks protect your customers, staff and business. Nevertheless, when diving into the background of prospective hires, you need to make sure your background checks are legal. How much do you know about your next hire? Even highly experienced…

Alisa P. Cleek Esq.August 23, 2021

Communication Employee Development Employee Retention Employment Employment & Staffing Leadership Management Management 101 Staff Staffing

Managing for Success Means Managing for Happy: Why Employee Engagement Matters

Once upon a time I worked at a dive center that had a sign stapled to the pegboard wall above the equipment repair bench that read, “The floggings will continue until morale improves.” Sure, it was meant to be a…

Cathryn Castle GarciaAugust 23, 2021

Dive Instruction Employment & Staffing Featured Hiring Hiring Instructors Management Staff Staffing

Finding the Right Person for the Job: A Structured Guide to Hiring

As the diving season approaches, many dive centers ramp-up their staff to handle the influx of classes taught, retail sales, dive trips and dive travel excursions. Unfortunately, hiring the right people can be a challenging process. In our dive industry…

Tec ClarkAugust 23, 2021

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