“The time has come,” the Walrus said, “to talk of many things: of shoes — and ships — and sealing wax — of cabbages and kings….” As with the walrus in the classic Lewis Carroll poem, the time can come…
People who open their own dive center likely possess an abundance of desirable traits and skills. They're capable individuals who are naturally optimistic, creative, dedicated, highly motivated, action- oriented and are not afraid of hard work and long hours to…
Webinar season isn’t ending anytime soon. And even when we’re back to live events, it’s safe to say that virtual models are here to stay. If we’re being honest, some webinars can be a drag. Consider a big reason why…
One of the greatest occupational hazards for dive center owners is job burnout. They might have started the business doing everything and still have a hand in everything, and maybe they’re workaholics. Well, maybe they’re workaholics because of the way they still…
"Bad Boss" is a broad term. Like anything, there are kind-of-bad ones and really bad ones. "There's something of a continuum of bad bosses, from the bad bosses who are the powerful tyrants and really into control, to those who…
“The bigger they are the harder they fall,” was quipped by British-born boxer Robert Fitzsimmons prior to a boxing match in the early 1900s. His famous quote has been applied to many situations — wealthy celebrities not paying taxes, athletes…
Establish what you stand for. Define what your shop, in its ideal incarnation, does — say, education, adventure, conservation, community or sales — so you can allocate resources, and move toward that goal with services, core practices and new ventures…
Having been heavily involved with eLearning since 2001, I have seen a number of changes and improvements. Unfortunately, many dive instructors, retailers and even training agencies still do not use this tool as effectively as they could. How many times…
ONCE UPON A TIME it was 1971. The internet hadn’t been invented yet. Life coaching wasn’t a thing yet, either. But there was this one wildly popular “motivational” poster taped to the wall of every sucky workplace’s break room. It was…
One of my favorite stories of all time is Charles Dickens' A Christmas Carol. In it, Ebenezer Scrooge, a cold-hearted miser, is known for his greed and uncaring attributes. One of the scenes that establishes his character is when a…