Management Archives - Page 3 of 9 - Dive Center Business

How a Solid Business Plan Can Benefit Your Dive Center

We’ve all know and have used the phrase, “Plan your dive and dive your plan.” One of the tenets of safe diving is having a good plan. When we have a plan, we know where we’re going, what we’re doing and how we’re getting there.…

Robert N. RossierJune 24, 2021

Employee Retention Employment Management Management 101 Staff Staffing

Capturing Talent: How to Use Employee-Retention Strategies to Keep Your Staff Engaged

THE GUY NAMED T HAD BEEN THE MANAGER AT THE DIVE STORE FOR AS LONG AS I CAN REMEMBER. Always quick with a joke, welcoming of any sort of conversation with his customers, encyclopedic in his product knowledge and happy to…

Greg LasloJune 23, 2021

Communication Delegation Employment Employment & Staffing Leadership Management Management 101 Staffing

Getting a Taste of Reality: You Don’t Have to Go ‘Undercover’ to See Your Staff Objectively and Honestly

You may have seen CBS television’s “Undercover Boss,” a “reality” television show based on the premise of a top-ranking officer of a major corporation, who infiltrates his own company’s workforce incognito. The show relies on employees not recognizing the boss…

Tracy YoungMay 4, 2021

Communication Employee Development Employment Employment & Staffing Management Management 101 Staff Staffing

Why Rewarding Stellar Employee Performance is Important to Your Success

Let’s think about what makes your dive center what it is. Is it the brands of dive gear you sell? Or is it the training agency you certify your students through? Or your store’s location and the sign out front?…

Tec ClarkMay 4, 2021

Dive Instruction Legal Maintenance Management Operations

Dialing It Down: Simple Tips for Reducing Common Dive Business Risks

Editor’s note: This is the fourth installment in a series of articles that relate to a Hazard Identification and Risk Assessment (HIRA) program that Divers Alert Network introduced to the industry to include educational material, business analysis tools, and training…

Reilly FogartyMay 4, 2021

Burnout Delegation Leadership Management Management 101 Owner Life Time Management Time Management

Avoiding the Crash and Burn: How to Prevent Business Burnout

“The bigger they are the harder they fall,” was quipped by British-born boxer Robert Fitzsimmons prior to a boxing match in the early 1900s. His famous quote has been applied to many situations — wealthy celebrities not paying taxes, athletes…

Tec ClarkMay 4, 2021

Management Management 101 Pricing Retail Selling Retail Selling 101 Selling

Target Margins

There probably are very few manufacturers, distributors or retailers who don’t aim their product’s pricing toward some target margin. Margins are a benchmark for profitability. A retailer might strive for a 50 percent gross profit (GP) on product sales knowing…

Mark YoungMay 4, 2021

Communication Conflict Customer Service 101 Employee Development Management Management 101 Staff

Calming Chaos In the Workplace: Learn to Defuse Difficult Situations

As dive center owners and managers, we’d like to think of our workplace as a happy family of smiling workers, each pulling their own weight, and helping those around them to be successful while interacting with eager customers in an…

Robert N. RossierMay 4, 2021

Customer Service 101 Management Marketing Marketing 101 Seasonal Selling

Focus On the Night Life: Heating Up Sales In the Winter Season

The winter season is upon us, and with it comes shorter, colder days, longer nights, and conditions that conspire to keep customers out of the water, out of the dive centers, and in the comfort of their own living rooms.…

Robert N. RossierMay 4, 2021

Classroom Environment Communication Dive Instruction Instructors Management

WITHOUT A WORD: How Deciphering the Silent Language of Nonverbal Communication Can Boost Your Business

One of the things that sets humans apart from other species is our capability for complex verbal communication. Some 6,500 languages are spoken around the globe, and with more than a million words in the English language alone, the ability…

Richard Lesser Esq.May 4, 2021

Management