Editor's Note: I live in a community in which my kids and I can bicycle almost everywhere. To the grocery store. To restaurants. To school. To the tennis courts. You name it. My son had coveted my bicycle for some…
So what do you really know about the candidates you are considering for your next dive center manager? What about the friendly young scuba instructor who just moved into town and wants to join your training staff? If you've ever…
In Scott Adams' comic strip "Dilbert," staff meetings are often the butt of humor -- sometimes well deserved. At their worst, meetings become perfunctory time wasters, held because managers think that's something they are supposed to do. Anyone who has…
"Lester" wasn't a star employee. He was a nice enough guy and all, but he'd need a hand for most of the tasks he was assigned. Unfortunately, the boss took it easy on him, and that left the rest of…
He called them 'POS' awards. Richard, the boss, would hand out this pat-on-the-back whenever one of his employees displayed "positively outstanding service" with a customer. It could be for anything, really, provided it required an effort above and beyond the…
We thought we understood how the laws concerning workers' compensation worked in our state. As far as we knew, we were not required to pay for workers' compensation insurance, because we didn't have any full time employees in our dive…
Repeat after me: I can't do it all myself. I know what you're thinking, Superman. But I mean you, too. Now that we've got that settled, we can get down to business -- that is, the business of making your…
"If you view a generation Y employee as someone who is a slacker, has no work ethic, only cares about themselves, and has no loyalty, you are finished before we can even get started," says Eric Papp, whose consulting company…
... "Because it was part of my family, it was an easier decision," Tami says. "If it wasn't a family thing, we would have never done it." All in all, it looked like an opportunity they shouldn't turn down. "It…
While the diving business certainly requires some specialty training, the traits dive center owners seem to look for when hiring store personnel are really not very different from the characteristics that retailers in many fields look for when hiring staff.…