Between dives, get them talking about other trips and classes they have been a part of. You don't want to do all the talking, but it will be to your advantage to make sure the topics of the day are…
The captain stands before you and your group, rubbing his week-old stubble, sipping his coffee, and swaying slowly back and forth. Since he is still standing on solid ground, you cannot help but wonder if his balance issues are induced…
It eventually happens to all dive trip leaders; we're in paradise with a wonderful group of clients who are having the time of their lives, and there's this one person causing problems. Most divers are a fun-loving adventurous sort, with…