Management 101 Archives - Page 5 of 5

Employment & Staffing Legal Management Management 101 Staff

Don’t Leave Mad, Just Leave! Firing Legal Pitfalls, and How to Avoid Them

"What the…" cried Barney, manager of Mayberry Scuba Center, as he read the lawsuit just served on him by the sheriff's deputy. "Wrongful termination!" he bellowed into the telephone at his attorney Andy. "Why that lazy, good-for-nothing Otis was the…

Barry K. ShusterJanuary 6, 2009

Employment & Staffing Legal Management Management 101 Staff

Securing Your Ship Against Loose Cannons

Almost every dive store has or has had a loose cannon or two. In many cases, they are talented and hard-working employees who get carried away by zeal, lack of maturity, or frequent lapses in judgment. Examples abound. "Loose cannon"…

Barry K. ShusterJanuary 6, 2009

Employment & Staffing Management Management 101 Staff

Selecting the Right Person for the Job: Interview Practices to Make Your Life Easier

"Small business bungles hiring," says Bette Price, president of the Texas-based Price Group. Although her company's latest research shows that "hiring the right employee" is the No. 1 issue small business faces today, Price's research also shows that 90 percent…

Patricia LuebkeJanuary 6, 2009

Employment & Staffing Legal Management Management 101 Staff

Avoiding the Misclassification Of Workers in the Dive Store

Like many of my scuba industry contemporaries, I earned my first dollar in diving as an "independent contractor" (IC) scuba instructor for a local dive store. The store only employed a handful of staff in sales and management, and the…

Barry K. ShusterJanuary 6, 2009

Customer Service Management Management 101 Retail Selling 101 Travel

A Deeper Appreciation: How to Sell Technical Travel

The captain stands before you and your group, rubbing his week-old stubble, sipping his coffee, and swaying slowly back and forth. Since he is still standing on solid ground, you cannot help but wonder if his balance issues are induced…

Melanie PaulDecember 28, 2008

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Management 101

Don’t Leave Mad, Just Leave! Firing Legal Pitfalls, and How to Avoid Them

Securing Your Ship Against Loose Cannons

Selecting the Right Person for the Job: Interview Practices to Make Your Life Easier

Avoiding the Misclassification Of Workers in the Dive Store

A Deeper Appreciation: How to Sell Technical Travel

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